Terms & Conditions of Sale, and your privacy
1. Payments and data security
www.struttcouture.com provides safe and secure online shopping 24 hours a day via Protx. A secure server and software ensure all that your personal information is encrypted and protected. We are committed to protecting your privacy. Strutt Couture Limited will not pass on any of your personal data to any other company. We will only use the information you give us to process your order.
2. Postage and Packing within England, Scotland, Wales and Northern Ireland
On receipt of your order and confirmation of the credit card details, the order will be packed and dispatched within 5 working days. Postage and packaging is Free of Charge.
3. Postage and Packing for Eire, Channel Islands, Europe, International destinations
Whilst the order will automatically generate a packing/postage charge dependent on the order value, we will contact you on receipt of your order to advise on the actual charge. Please note that some international destinations will have an additional duty charge. Upon your confirmed agreement of the postage charge your order will be dispatched within 5 working days.
4. Delivery dates
Whilst www.struttcouture.com will endeavour to ensure that delivery requirements are met, no guarantee for them can be given in any way.
5. Return and Refunds
In accordance with the Distance Selling Regulations, www.struttcouture.com is happy to exchange or refund items within 7 days of the date you received the order, under the following circumstances:
- The goods are still in their original packaging, haven't been used and are still fit for re-sale. Please email us before returning any goods to obtain an RMA number. Any goods without an RMA number will not be accepted.
6. Website changes/price adjustments/ term changes
Whilst www.struttcouture.com endeavors to ensure that all products are described as accurately as possible, there are limitations to providing images on the internet in terms of shade and colour.
We reserve the right to alter the prices quoted both on the website and in a catalogue, in the event of any increase/decrease of suppliers prices, new taxes imposed or human error. We will inform you of any changes on receipt of the order at which time you can cancel the order. All prices shown are inclusive of VAT.
We also reserve the right to change the terms shown on the website and it is your responsibility to read the terms prior to placing an order. By placing an order online are stating that you have understood them.